The purchased of e-vouchers will be emailed to the person making the purchase for you to forward or print to the recipient
All game sessions purchased using vouchers must be pre-booked and are subject to their own terms and conditions.
Game Vouchers are valid for redemption Monday to Sunday on 2 x 20 Minute Game Sessions Only.
Participants aged under 16 require an adult over the age of 18 with them at all times.
Additional age restrictions apply.
Game vouchers are valid until the date stated in each voucher individual terms and conditions (up to 12 months, subject to voucher type).
To make re-gifting easier (if applicable) we recommend purchasing vouchers on separate transactions and that you ensure you send a copy of the full terms and conditions of their gifted voucher.
All vouchers are non-refundable and have no cash redemption value.
eVouchers can be re-emailed to you.
Game Vouchers cannot be exchanged for further gift vouchers.
Available Monday to Sunday at any time of day, where the game format is running and there is availability.
Check our full FAQ’s here
Obtaining Your Voucher
Combat City issues face value vouchers (“Vouchers”) entitling the Holder to choose, up to the value stated on the Voucher, on laser games at our venues. Vouchers purchased from Combat City will be issued directly by us to the purchaser.
Electronic vouchers are emailed immediately after payment is processed.
If you are not satisfied with your Voucher, please call us within 28 days of purchase and we will happily arrange a full refund, excluding any delivery charges, on receipt of your Voucher. Refunds will be paid back onto the credit/debit card used to place the original order. No interest will be paid on the amount to be refunded. Refunds cannot be issued if the voucher code has been redeemed against a booking.